
Solimar Systems enables ABT Mailcom to Significantly Cut File Processing from 30 Minutes to 2.5 and Scale Capacity for Accelerated Growth
Chemistry Platform, delivered in partnership with Hansen360 and RISO, transforms high-volume mail production for an award-winning Midwest mail services provider
SAN DIEGO, CA, July 5, 2026 – Solimar Systems, Inc., a leading developer of Customer Communication Management and Delivery solutions, today announced that ABT Mailcom, a Wisconsin-based mail services provider serving municipalities, utilities, and businesses across the Midwest, has transformed its end-to-end production workflow using the Solimar Chemistry® Platform. Delivered in partnership with Hansen360 and RISO, the implementation has reduced file processing from 15–30 minutes to approximately 2.5 minutes per job, expanded inserter-ready capabilities from 4 pages to 7–8 pages per mail piece, and enabled the team to confidently process nearly one million tax notices during peak season.
Based in Lake Geneva, Wisconsin, ABT Mailcom has spent more than two decades serving small to mid-sized organizations. As demand accelerated — driven in part by the acquisition of Mailcom Consulting and a growing municipal billing portfolio — Production Manager and Partner Kevin Poeschel, recipient of the 2025 USPS Bronze Industry Member of the Year Award, identified an opportunity to invest in the automation needed to sustain continued growth.
“We had solid processes in place, but I could see that automation would let us take on more work without proportionally increasing complexity,” said Kevin Poeschel, Production Manager and Partner at ABT Mailcom. “Partnering with Solimar Systems, Hansen360, and RISO gave us everything we needed in a unified solution. We’re now building new workflows ourselves — that self-sufficiency was exactly what we wanted.”
The Solimar Chemistry Platform solution stack includes ReadyPDF® for file optimization and SOLfusion™ and Rubika® for workflow orchestration and document processing. Together, these solutions transform incoming files into production-ready output — with automated page separation, barcode application, and postal optimization through BCC Software integration.
“Working with Kevin and the ABT Mailcom team has been a genuine pleasure,” said Mary Ann Rowan, Chief Experience Officer at Solimar Systems. “Kevin is a swift learner and a driven leader who isn’t afraid to push boundaries. We’re thrilled to welcome him as a member of our 2026 Solimar Customer Advisory Council — his insights and practical perspective will be invaluable as we continue to evolve our solutions.”
Hansen360 led implementation with a phased approach that delivered immediate value while laying the foundation for comprehensive automation, prioritizing knowledge transfer so ABT could operate and evolve the solution independently. “ABT Mailcom didn’t need an enterprise-scale implementation — they needed right-sized automation that would grow with them,” said Hansen Longfellow, President of Hansen360. “Kevin was incredibly engaged throughout the process, which allowed us to design solutions that fit exactly how ABT operates. That kind of partnership is how we define success.”
RISO played a pivotal role early in the engagement, providing test files to validate the solution architecture and offering financing options tailored to ABT’s investment timeline. “ABT Mailcom is exactly the kind of growth-oriented operation we love to support,” said Maggie Curry, National Sales Manager, Riso Production Printing Systems. “By aligning financing with their business model and collaborating closely with Solimar Systems and Hansen360, we helped make a significant infrastructure investment achievable — and the results speak for themselves.”
Measurable Results Across Every Dimension
- Processing speed: File processing reduced from 15–30 minutes to 2.5 minutes per job
- Capacity expansion: Confidently handling 90–150 jobs monthly with room to grow
- Enhanced capabilities: Inserter-ready processing expanded from 4 pages to 7–8 pages per mail piece
- Peak season success: Nearly one million tax bills processed in three weeks across 400+ cities, towns, and villages
- Postal optimization: Maximum postal discounts captured and shared with customers as a competitive differentiator
- Operational efficiency: Setup and job changeover times reduced from hours to minutes
By the end of 2026, ABT Mailcom plans to have all customers transitioned to Solimar-based workflows, with ongoing refinements and complementary investments — including software for selective paper handling — further expanding service capabilities.
About ABT Mailcom
Founded more than two decades ago and headquartered in Lake Geneva, Wisconsin, ABT Mailcom is an award-winning mail services provider specializing in first-class and marketing mail for municipalities, utilities, and businesses across Wisconsin, Illinois, and the United States. With a uniquely advantageous Midwest location within 45 minutes of Milwaukee, Madison, and Chicago, ABT Mailcom is known for delivering responsive, reliable, and personal service to small and mid-sized organizations — including comprehensive municipal billing, utility statements, and tax notice production.
About Hansen360
Hansen360 delivers professional services, workflow implementation, and knowledge transfer expertise to print and mail operations seeking right-sized automation and long-term self-sufficiency. With a proven track record of designing solutions that fit each client’s unique work mix and operational needs, Hansen360 partners with technology providers and service bureaus to deliver measurable business outcomes and empower clients to operate their solutions independently.
About RISO
RISO provides high-speed inkjet printing solutions, financing support, and partnership resources to mail service providers and print operations across North America. RISO collaborates closely with technology and workflow partners to deliver integrated solutions that help customers invest confidently in the infrastructure they need to grow.
Contacts:
Solimar Systems: Mary Ann Rowan
mary.ann.rowan@solimarsystems.com
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