2026 CXMPA Award - Honorable Mention

Solimar Systems, Compu-Mail, LLC, and Hansen360 Win the CXMPA 2026 Solution of the Year, Honorable Mention, Industry Award

SAN DIEGO, CA — September 15, 2026 — Solimar Systems, Inc., a leading developer of Customer Communication Management and Delivery solutions, today announced that its joint implementation with Compu-Mail, LLC and Hansen360 has received the Solution of the Year, Honorable Mention, category of the 2026 CXMPA Industry Awards. The cXm Professionals Association (CXMPA) announced the recipients on September 8, recognizing technologies and real-world implementations that deliver measurable operational impact across print, mail, and customer communications.

The recognized project, “Going 6×9: The Intelligent & AI Way,” consolidated over 40 Compu-Mail applications into a single, repeatable production process. By combining a machine-learning model for envelope window inspection with Solimar Rubika® post-composition workflows, the team standardized operations on a single 6″x9″ large-window envelope while ensuring customer privacy at scale.

2026 Hansen and Solimar AI Workflow Diagram

One envelope, one process, no compromise on privacy

Compu-Mail, LLC previously used both #10 and 6″x9″ envelopes for various applications. Moving to a single 6″x9″ format provided operational benefits, including simplified inventory, fewer equipment changes, faster setup, and easier onboarding. However, the larger window increased the risk of exposing sensitive data in documents designed for #10 envelopes. Manual privacy validation at production scale is impractical, leading many operations to maintain two envelope formats.

Hansen360 addressed this challenge by implementing an AI model that scans documents and flags pages where sensitive content may appear in the window area. If a potential exposure is detected, a Rubika workflow automatically generates a controlled address slip, relocating the address to an insert page so only appropriate information is visible. This solution required no application redesign or code changes. The approach reduced production variables, simplified onboarding, and demonstrated a practical use of AI in a live print-and-mail environment.

“Going to a 6×9 with a single window sounds like a simple change in envelope size, but in secure mail, a change that looks small can affect the entire production process, and personal information might appear in the large envelope window,” said Anthony Marchioni, President, Compu-Mail, LLC. “But combining the power of the Solimar Chemistry software platform and Hansen360 workflow integration expertise, we successfully implemented this secure solution in a very short period of time, and the benefits are recognized throughout our operations.”

“We seek out commonality to create workflows that maximize throughput,” said Hansen Longfellow, President, Hansen360. “Forty-plus applications became one repeatable process. We are thrilled with the success Compu-Mail, LLC is receiving and look forward to continued success. We are very grateful to win this industry award with an outstanding customer, Compu-Mail, and our partners Solimar Systems and RISO.”

“We’re thrilled to be recognized by CXMPA with the 2026 Solution of the Year, Honorable Mention, and grateful for what this project has delivered for Compu-Mail,” said Mary Ann Rowan, Chief Experience Officer, Solimar Systems. “Anthony and his team trusted Hansen360 and us to solve this process the right way: AI finds the exposure, Rubika fixes it, and every new application follows the same path. Anthony is a great customer, a dear friend, and a valued member of our Customer Advisory Council, and it means a great deal to accomplish this together with him and Hansen360.”

Compounding results

Compu-Mail, LLC is now standardized on 6″ x9″ envelopes. All jobs use one envelope format, enabling higher inserter throughput, faster mail delivery, and focused quality control on AI-flagged pages. New applications that previously required weeks of manual setup are now onboarded routinely. The AI and Rubika solution applies to every new application, offering a repeatable operational blueprint instead of a one-time fix.

Rubika is a core component of the Solimar Chemistry® Platform, which integrates preflight, optimization, post-composition, tracking, and delivery into a coordinated workflow. Once the AI and Rubika pairing was validated on one application, extending it to others required only a configuration change.

Learn more at the CXMPA Awards Showcase and PRINTING United Expo

CXMPA will present the award recipients in two virtual Industry Awards Showcases: the Technology Showcase on Tuesday, September 15, and the Solution Showcase on Thursday, September 17, both from 2:00 to 3:00 PM ET. One registration provides access to both sessions. The 2026 CXMPA Industry Awards will be formally presented on September 24 at PRINTING United Expo in Las Vegas as part of CXMPA’s full-day educational program.

Solimar Systems will exhibit at PRINTING United Expo from September 23 to 25 at the Las Vegas Convention Center, co-located with RISO at booth N6121, with live workflow demonstrations alongside Hansen360.

On Thursday, September 24, from 2:00 to 2:45 PM in Education Session 5, Room N120, Mary Ann Rowan will moderate “AI Is Everywhere. In CCM and Enterprise Print, It Starts with Intelligent Workflow Automation.” Panelists Anthony Marchioni, President, Compu-Mail, LLC; Hansen Longfellow, President, Hansen360; and Petra Diener, Technology & Communications Strategist, 3 Across the Sea, will describe what is actually running in their production environments today, what they automated first, what it cost, and what they would sequence differently, followed by extended audience Q&A.

Read the full story: Going 6×9 – The Intelligent and AI Way

About Compu-Mail, LLC

Compu-Mail, LLC is a print, mail, and direct marketing services provider delivering high-volume production, data-driven communications, and fulfillment for businesses and organizations. The company combines production automation with a commitment to accuracy, privacy, and service-level performance for every customer communication it produces. For more information, visit www.compu-mail.com.

About Hansen360

Hansen360 delivers professional services, workflow implementation, and knowledge transfer expertise to print and mail operations seeking right-sized automation and long-term self-sufficiency. An authorized Solimar Professional Services Provider, Hansen360 partners with technology providers and service bureaus to deliver measurable business outcomes and empower clients to operate their solutions independently. For more information, visit hansen360.com.

About cXm Professionals Association (CXMPA)

The cXm Professionals Association (CXMPA) is a not-for-profit industry association advancing the customer communications profession and the disciplines of Customer Communications Management (CCM) and Communications Experience Management (CXM). CXMPA carries forward the professional and educational legacy of Xplor International while expanding its focus for the evolving customer communications industry. Learn more at cxmpa.org.

Contacts:

Solimar Systems: Mary Ann Rowan
mary.ann.rowan@solimarsystems.com

Mary Ann Rowan - Solimar Press Contact

Ready to discuss your needs and questions?
Let’s have a SOLichat!

For more information, call the Solimar Sales Team at +1.619.849.2800.