A Strategic Choice in Customer Communications Software: Quick Start, Solid Base, Expert Support

April 18, 2017

There has been a trend over the past several years in the Customer Communications Management (CCM) industry to provide hardware and software that requires services, even extensive services. At first, that seems status quo, however, in today’s landscape it is critical for organizations to be able to purchase and implement their hardware and software solutions as fast as possible. And if services are beneficial, they should be able to be completed in a few days with minimal downtime and impact to the organization or their customers.

Solimar Systems, Customer Communications, PDF, Transactional Print, Workflow Management, Workflow Automation, Xerox, Konica Minolta, Canon, Oce, Digital Print, EFI, Crawford, San Diego, Augmented reality, Mary Ann Rowan, Mailer, Industry Association, Jamie Walsh, Paul Abdool, Jonathan McGrew, Screen, Riso, Ricoh, Transactional Printing, Print, Printing, Xplor, RealityBlu, Xploration, Ligia Mora, Customer Advisory Council, Padres

As clients of Solimar Systems know, we are committed to the highest levels of customer service and support, as well as, the best product and modular solutions experience available on the market today. After over 25 years of listening to our clients—just celebrating our 26th birthday—we are on a path we hope changes the CCM marketplace. Our goal is to have products and overall solutions packages that not only exceed the expectations of our clients, but are able to be implemented without a significant services engagement.

At Solimar we are always looking for ways to empower our clients so they can provide the best experience for their customers. To do this, we have spent over two decades refining and cultivating our support team—and we are proud of the high level of support and recommendations we achieve. Our expert technical support team will be there for your business and be a partner you can count on to keep downtime to a minimum while helping you achieve your project goals. Self-service is also an important differentiator for how we help our clients; this year we are introducing a new online portal where our clients can login and access training videos, detailed product documentation and other resources we believe you will find helpful. This is just another way, we want to change the experience organizations have with software.

Join us on this mission to change the way you buy and implement software. At Solimar we are going to continue what we started over 25 years ago: providing solutions that quickly deliver operational improvements, demonstrate a rapid return on investment, improve the customer experience, and underpin the effectiveness of our many clients across  financial services, insurance, government, healthcare, retail, entertainment, education and distribution.

Want to learn more about Solimar Systems and how are teams will help you connect, manage, enhance, store, deliver and innovate on your customer communications? We invite you to attend our Solimar User Conference May 16-18, 2017 in picturesque San Diego. During this three-day event, we will be sharing with our vision of the future, a roadmap, and innovations we have coming to help your business accelerate revenue and profitability.

Solimar Systems, Customer Communications, PDF, Transactional Print, Workflow Management, Workflow Automation, Xerox, Konica Minolta, Canon, Oce, Digital Print, EFI, Crawford, San Diego, Augmented reality, Mary Ann Rowan, Mailer, Industry Association, Jamie Walsh, Paul Abdool, Jonathan McGrew, Screen, Riso, Ricoh, Transactional Printing, Print, Printing, Xplor, RealityBlu, Xploration, Ligia Mora, Customer Advisory Council, Padres

Included in the program are two tracks, Executive and Technical, with information preloaded on a portable tablet. We will also provide networking you won’t want to miss so you can learn from other clients like you. Baseball fans will enjoy the Padres game, while others may look forward to the event dinners for good conversation.

Our User Conference is a great place to learn the breadth and depth of the current Solimar Chemistry Platform while understanding what your organization can plan to leverage in the future. From Solimar Print Director Enterprise, Rubika and SOLsearcher to our accessibility and innovative Augmented Reality (AR) offerings, no other post-composition software house has the history of helping enterprises, print service providers and government entities with their critical customer communications workflows.

Join us in San Diego in May and, in the meantime, be sure to read up on some of our case studies or watch our customer testimonials. We think you will see why making the shift away from unending professional services is the right strategic move for you and your customers. See you in San Diego!

Interested in learning more about our User Conference? Click here to learn more.

For more information, call the Solimar Sales Team at +1.619.849.2800.