Based in Syracuse, New York, KinaneCo Printing, Inc. specializes in producing
marketing and convenience store signage. KinaneCo's mission is to delight customers
by exceeding their every want, anticipating their every need, and treating all
customers like they are partners. The company's New York office alone ships
over 30,000 convenience store product, shelf tags, and miscellaneous form order
guides per month. Solimar Systems interviewed Wendy Colucci of KinaneCo to discuss
how the Solimar® Print/Director modernized and greatly improved KinaneCo's
print operations.
KinaneCo already used the Print/Director as a front-end solution to their Xerox
4090 LPS before moving to production PostScript printers. Previously, Print/Director
was used to print network PCL applications to the 4090. When KinaneCo outgrew
the 4090, they simply added the RJE input and TCP/IP output modules to provide
host connectivity. They also added Solimar's Xerox emulation module, XCHANGE,
to convert legacy Xerox print streams to PostScript. As a result of Print/Director's
modular design, this simple upgrade provided the capability to print KinaneCo's
current Xerox DJDE and Metacode applications onto their new PostScript printers
and eliminated the need for the DOS-based RJE system they had been using.
"Solimar Tech Support is by far the best I have EVER experienced!"
Wendy Colucci
KinaneCo Printing, Inc.
Using Print/Director's ability to modify print data, letter size applications
are now printed two-up on 11" x 17" paper. Colucci explains, "With
Print/Director we are able to modify the data, allowing us to print our files
two-up on 11 x 17. We now print everything using 11" x 17" paper -
saving clicks and time!"
"We now have the ability and flexibility to print to any of our PostScript printers. Solimar freed us to run our business the way that we want to!"
Wendy Colucci
KinaneCo Printing, Inc.
The Solimar Print/Director user interface is very easy to learn and use so
operators can take advantage of its many features. This has made job control
much less complicated for the operators at KinaneCo. Colucci noted, "Our
operator is not very computer friendly, yet with minimal training he was able
to pick up the Print/Director system. He is able to easily release jobs and
pull from a retain file to print jobs again."
As with any production print center, every device and product involved needs
to be dependable. Solimar strives to offer the best support available. Colucci
reflected, "Solimar Tech Support is by far the best I have EVER experienced!
We recommend others to Solimar on this fact alone. If you have a problem they
are there to solve it in a quick and polite manner. No problem is too tough
for this amazing tech support team!"
